Shaia Oriental Rugs not only sells rugs but repairs them. When our house burned down some of the bricks falling from the top of the second story cut holes in the rug as they crashed down into the foyer and the flames left scorch marks. We were told our rug wasn’t salvageable. We were sentimental about it so we didn’t toss it. We cleaned it up as best we could and put it by the back door. I visited Shaia on a whim. I mentioned that I had a damaged rug and they told me they could probably repair it. I had already been told by a rug repair business in D.C. that it wasn’t worth the expense to try to fix it. I sent Shaia some pictures and they said they could do it and gave me a quote that I couldn’t pass up. And they did a great job! I couldn’t see where the original holes had been.

You can see in the before and after pictures that my sad, damaged rug has a new lease on life. Not only did Shaia repair the holes, they stabilized the ends of the rug where time and carelessness with vacuum cleaners had shredded them.

I couldn’t be more satisfied.

 

Lester Moore

"I would like to recommend Shaia Oriental Rugs of Williamsburg for their quality of antique and new rugs.  As an Interior Designer, I often design rooms with an oriental rug as the major piece of art, choosing colors and designs that complement the carpet.  You will find beautiful works of art at Shaia that will inspire lasting beauty in your home.  They are wonderful to work with; accomodating in every way."   

Carolyn Robertson

 "I have been dealing with Shaia for over thirty years.  My first experience was when Shaia cleaned, repaired, re-surged and re-fringed an antique Karastan rug.  Shaia did a beautiful job.  I have many Oriental rugs in my home, and Shaia cleans many of my rugs on a yearly basis.  My experience always begins with calling Bryan to set up the delivery, then I meet with the young men who come to pick up the rugs.  These young men are always mannerly and diligent in moving my furniture and rolling up the rugs.  Once the rugs are cleaned, they are returned (usually by the same men), and they again move the furniture and lay the rugs.  The entire process is painless and professional from beginning to end.  I can think of dealing with no other company to care for my Oriental rugs other than Shaia.  In fact, my daughter, who is expecting her first child, has asked me to contact Shaia to pick up her Chinese rug within the next few weeks.  Thanks to Shaia and all its employees for doing what a business should do---provided a necessary service with quality, professionalism and efficiency. " 

Very truly yours,

Sandra D. Bake

"My husband and I needed to have our oriental rugs cleaned.  We sought out a recommendation from our dear neighbors. Their recommendation led us to Shaia Oriental Rugs in Williamsburg, VA which was the best find! We called Shaia and made an appointment for our pickup and delivery which we learned was FREE. Shaia called to give us a pick up time and they were very prompt.  Two gentlemen came, measured our rugs, and gave us a copy of our bill to be paid upon delivery! Our rugs looked beautiful!  Mary, from Shaia, did a follow up call to see if we were satisfied. Shaia Oriental Rugs friendly personnel are very professional in every way! We give Shaia Oriental Rugs and A+ and are happy to recommend them to anyone who needs their services!"

 

Punkin and Bob Mackie

Newport News, VA

 

I have been using Shaia Rugs for a few years and have been thoroughly satisfied. Recently had a water issue whereby four oriental rugs were thoroughly soaked and thought lost. After calling Shaia and discussed my problem, someone came within an hour and picked up the rugs to have them dried and cleaned. The rugs never looked better and I would recommend them to anyone. Great service and reasonable prices. Thank you.

Barbara Nucci